Course overview
Back to Tourism, Hospitality & FoodLocations
- Online
- Online
- North
- Drysdale Launceston
Attendance options
- Short course
Study type
- Mixed Learning
- Online
Tuition fees
- Commercial $ 90.00
Additional fees may apply. For more information, see Fees, payments and other costs.
Please note: The course overview is intended as a guide only. Not all courses are available at all locations or through all study types and attendance options. Please check Locations, Dates and Times below or enquire for further information.
Gain an overview of your legal responsibility, liability and duty of care to patrons by learning how to provide responsible service of alcohol (RSA).
Delivered at our specialist hospitality and tourism facility, Drysdale, this one-day short course is a legal requirement for anyone working with alcohol products in the Hospitality industry.
You must be 15 years of age to enrol in our Responsible Service of Alcohol course noting as per the Department of Treasury (Liquor and Gaming) guidelines, you must be 16 years or older to serve alcohol on licensed premises.
In this course, you will learn about the service of alcohol and the law, as well as your legal responsibilities in providing service of alcohol to customers (RSA). You’ll also learn how to sell and serve alcohol, and provide accurate information according to organisation or house policy and government legislation.
Throughout the course, you’ll learn how to serve alcohol responsibly and how to assist a patron to drink within appropriate limits, as well as identify alcohol-affected customers and ways to refuse to provide alcohol to those customers who are intoxicated.
You’ll also learn how to use appropriate communication and conflict resolution skills to handle difficult situations, and how to refer difficult situations beyond the scope of your own responsibility to the appropriate person.
On successful completion of this short course, you will receive a Statement of Attainment for the units successfully completed, and have the skills you need to provide responsible service of alcohol in a wide range of contexts.
Locations, dates & times
Campus | Date | Attendance/Duration | Study type | Apply/Enquire |
---|---|---|---|---|
Online | ||||
Online | 2 Jan 2025 - 12 Dec 2025 | Short course Study online. You must commence the course within 2 weeks of enrolment. All assessment to be submitted within 3 months. Uploading a video of a role plays is an assessment requirement. Applications open on 6 January 2025. | Online | Enquire now |
Career opportunities
- Bartender
- Wait Staff
Career opportunities
- Bartender
- Wait Staff